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Assessing Knowledge Management Software in a Global Business. Assessing Knowledge Management Software in a Global Business. While there is generally a heavy emphasis on information technology (IT) in the modern workplace, this technology is fundamentally useless unless it is accompanied by an astute application of knowledge management (KM). However, should IT be properly applied through keen use of KM, then it is useful and a company manages to benefit from its introduction. This paper explores this theory through addressing the functionality of both IT and KM in a global business situation via the use of KM software
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